Effective Date: March 21, 2025
1. Acceptance of Terms
By accessing or using Alex ("the Service"), operated by [Your Company Name] ("Company", "we", "us", or "our"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you disagree with any part of the Terms, you must not use our Service.
2. Description of Service
Alex is an AI-powered platform designed to automate outbound sales processes, generating qualified demos for small B2B SaaS startups. The Service includes AI agents, data enrichment tools, and integrations with third-party platforms.
3. User Registration and Account Security
You agree to provide accurate, current, and complete registration information. You are responsible for maintaining the confidentiality and security of your account credentials. Notify us immediately of any unauthorized use of your account.
4. Usage Restrictions
You agree not to:
Use Alex for illegal, unauthorized, or unethical purposes.
Violate applicable laws, including GDPR and data privacy regulations.
Attempt to reverse engineer, modify, or hack our software or infrastructure.
Misuse or interfere with our Service.
5. Fees and Payment
Service fees are based on your selected subscription plan. Payments are processed monthly in advance. You agree to timely payments as outlined on our pricing page. Fees are non-refundable unless otherwise stated explicitly.
6. Intellectual Property
All rights, title, and interest in Alex (including content, software, AI models, data enrichment techniques) remain exclusively with us. You receive a limited, non-transferable license to access and use the Service according to these Terms.
7. Data Privacy and GDPR Compliance
We comply with GDPR and other relevant data protection laws. By using Alex, you agree to our Privacy Policy, which outlines how we collect, store, and process data.
8. Third-party Services and Integrations
Our Service integrates with third-party platforms (e.g., Apollo.io, HubSpot). We are not responsible for the practices or content of these third-party services and advise reviewing their individual terms and privacy policies.
9. Termination
We reserve the right to suspend or terminate your account immediately if you violate these Terms or if your actions pose risks to the integrity or security of the Service.
10. Disclaimer of Warranties
Alex is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, our liability is limited to the amount you paid us during the last twelve (12) months. We are not liable for indirect, incidental, consequential, or punitive damages.
12. Indemnification
You agree to indemnify and hold harmless [Your Company Name], its officers, employees, and partners from any claim, liability, damage, or expense arising from your use of Alex or breach of these Terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of [Your Country/State], excluding conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of competent courts located within [Your City/Country].
14. Modifications
We may update these Terms periodically. Continued use of Alex after modifications constitutes your acceptance of revised Terms. You will be notified of significant changes via email or in-app notifications.
15. Contact Information
For any queries, concerns, or feedback related to these Terms, please contact:
Email: admin@try-alex.com
Address: 2035 Sunset Lake RdNewark, DE 19702, USA
By using Alex, you acknowledge you have read, understood, and agree to be bound by these Terms.